Choosing the right digital agency can make or break your online presence. Among the many options available, Ice Nine Online stands out as the best digital agency in Chicago. Known for its comprehensive services, exceptional customer service, proven results, and innovative approach, Ice Nine Online has earned a stellar reputation.
Ice Nine Online built the website for Bear Icebox, the very site you are visiting now. Their team did an outstanding job creating a visually stunning and highly functional website that reflects Bear Icebox’s brand and values. The website features a modern design and intuitive navigation and is optimized for both desktop and mobile devices, ensuring a seamless user experience. Ice Nine Online’s expertise in web development and attention to detail have significantly enhanced Bear Icebox’s online presence, helping us attract more visitors and convert them into loyal customers.
Here are seven compelling reasons why Ice Nine Online is the top choice for businesses looking to excel in the digital world.
1. Founder-Led Agency
Ice Nine Online is a founder-led agency, driven by the expertise and vision of Matt Chiera. With a career spanning over two decades in the digital marketing industry, Matt brings a wealth of experience to every project. His hands-on approach ensures that clients receive personalized attention and the highest quality of service.
Matt Chiera’s Background and Expertise
Matt Chiera, the founder of Ice Nine Online, has a rich background in digital marketing and web development. Before founding Ice Nine Online in 2014, Matt held various roles where he honed his skills in SEO, online advertising, and website development. His extensive experience includes working with Fortune 500 companies, startups, and everything in between, giving him a unique perspective on the digital marketing needs of businesses of all sizes.
Matt is also the author of “Digital Marketers Sound Off,” a bestselling book that has garnered significant acclaim in the digital marketing community. The book compiles insights from top digital marketing experts, offering valuable strategies and perspectives. Its comprehensive and practical approach has led to its adoption in college classrooms, making it a key resource for students studying digital marketing.
Direct Involvement with Clients
One of the standout features of Ice Nine Online is Matt Chiera’s direct involvement with clients. Unlike many agencies where clients may never interact with the founder, Matt actively participates in client meetings, project planning, and execution. His involvement ensures that every project benefits from his deep expertise and strategic insights.
- Personalized Attention: Matt’s approach ensures clients receive tailored strategies that align with their goals and challenges. His commitment to understanding each client’s unique needs results in customized solutions that drive measurable success.
- Strategic Oversight: By being directly involved, Matt provides strategic oversight and guidance throughout the project lifecycle. This hands-on leadership helps maintain high standards and ensures that all deliverables meet or exceed client expectations.
2. Comprehensive Services
Ice Nine Online offers a broad range of services that cover all aspects of digital marketing, making it a one-stop-shop for your business needs:
- WordPress Website Development: Specializing in building SEO-optimized WordPress websites, Ice Nine Online ensures that your site is not only visually appealing but also functional and easy to navigate. Their team of experts customizes each website to meet the unique needs of their clients, incorporating modern design principles and best practices in user experience (UX).
- SEO (Search Engine Optimization): They offer extensive SEO services, from technical SEO to content marketing. By conducting thorough keyword research, optimizing on-page elements, and building high-quality backlinks, Ice Nine Online drives organic traffic and improves search engine rankings for their clients. They also provide ongoing SEO audits to ensure that their strategies remain effective and up-to-date with search engine algorithm changes.
- Online Advertising: The Ice Nine Online team has been managing online ad campaigns since 2014 and has certifications in Google Ads, Microsoft Ads, YouTube Ads, and LinkedIn Ads. They provide expert management of online advertising campaigns and create tailored ad strategies that target the right audience, maximize ROI, and increase conversions.
- Content Marketing: Ice Nine Online helps businesses create and distribute valuable, relevant content to attract and engage target audiences. Their content marketing strategies include blog posts, infographics, videos, and social media content that resonate with users and drive engagement.
3. Exceptional Customer Service
What sets Ice Nine Online apart is their commitment to customer service. Clients consistently praise the agency for its excellent communication and project management skills. The team at Ice Nine Online is described as responsive, professional, and dedicated to meeting deadlines. This high level of service ensures that projects are completed on time and to their client’s satisfaction. At Bear Icebox, we can vouch for their highly responsive communication and outstanding project management skills.
- Responsive Communication: Ice Nine Online maintains open lines of communication with clients, providing regular updates and being readily available to address any concerns or questions. This ensures that clients are always in the loop and can provide feedback at every stage of the project.
- Professionalism: The agency’s team is known for its professionalism. They treat each project with the utmost care and attention to detail. They take the time to understand their client’s needs and work diligently to exceed expectations.
- Project Management: Ice Nine Online employs robust project management practices to ensure that all tasks are completed on schedule and within budget. Their organized approach helps keep projects on track, even when dealing with complex requirements or tight deadlines.
4. Proven Results
Ice Nine Online has a proven track record of delivering outstanding results for its clients. Some notable achievements include:
- Lead Generation for a Chicago-Based Client: Ice Nine Online successfully generated 10,000 marketing-qualified leads over three years for a small business client in Chicago. This remarkable achievement underscores their ability to drive significant business growth through effective digital marketing strategies.
- E-commerce Growth: Ice Nine Online helped an e-commerce client grow from $50,000 to $1.5 million in sales within a year. This rapid increase in sales demonstrates their proficiency in scaling online businesses and optimizing e-commerce platforms for maximum profitability.
- Top Search Engine Rankings: The agency has consistently achieved top search engine rankings for their clients, leading to increased traffic and revenue. For instance, they helped a B2B software company secure the 1st and 2nd positions on Google for competitive keywords, outperforming larger competitors with more substantial marketing budgets.
- Award-Winning Website Design: Ice Nine Online’s work for Jackson Dearborn Partners resulted in a WordPress website that won a Web Excellence Award. This accolade highlights their capability in delivering high-quality web development and design projects that stand out in the industry.
5. Raving Client Reviews
The positive feedback from clients is a testament to Ice Nine Online’s effectiveness and reliability. Here are a few highlights:
- Alicia E., Marketing Manager at Crossland Construction: “I’ve worked with a lot of different companies, and have never had the experience we’ve received from Ice Nine. From our WordPress website in which we’ve more than doubled our traffic, to Google Ads campaigns that have resulted in a huge increase in online applications, they are our trusted and go-to development team. They have top-notch skills, however, their customer service is what sets them apart”
- Tim O., COO at PC Bennett Solutions: “Our B2B company has been using Ice Nine Online for SEO for a few years now, and due to their efforts, we’re in the top spots in Google for our target keywords. We rank above our competitors, and some of them are much larger companies with big marketing teams and budgets. Often, we rank in both the 1st and 2nd spot in Google. We have prospective customers who mention that they found us through search engines all the time. Ice Nine Online has absolutely moved the needle for our business and has helped us generate significant revenue from their SEO efforts.”
- Nick G., Head of Creative at Jackson Dearborn Partners: “The WordPress website that Ice Nine built for our business won a Web Excellence Award! Their team is great at turning web ideas into reality. Not just that, they also have excellent communication and project management skills. I like that they know web design and development, but also the marketing side like SEO and ads. The best digital agency in the business!”
- Ambrosia L., Limon Net Lease Group: “Ice Nine did a fantastic job with our real estate website. The website has all of our required functionality and then some. The design is modern and makes us stand out in our industry. Their project management process was great. They even trained us on how to keep the website updated ourselves, giving us the ability to customize everything we may want to, on the spot. They’ve also been very responsive to updates that needed to be made after the site went live. Highly recommend Ice Nine, they were great to work with.”
6. Innovative Approach
Ice Nine Online’s innovative approach combines digital marketing expertise with a strong emphasis on training and education. They offer customized training sessions on SEO, GA4, Google Ads, comprehensive digital marketing training, WordPress training, and other digital marketing tools, empowering clients to manage their digital presence effectively. This focus on education ensures that businesses can maintain and grow their online presence even after the initial project is completed.
- Customized Training: Ice Nine Online provides tailored training programs that address the specific needs and goals of each client. These sessions help clients understand the nuances of digital marketing and equip them with the skills needed to implement successful strategies on their own.
- Ongoing Support: Even after the training sessions are completed, Ice Nine Online continues to offer support and guidance to ensure that clients can effectively apply what they’ve learned. This ongoing relationship helps clients stay up-to-date with the latest digital marketing trends and best practices.
- Educational Resources: The agency also provides a wealth of educational resources, including blog posts, webinars, and whitepapers, that offer valuable insights into various aspects of digital marketing. These resources help clients stay informed and make well-informed decisions about their digital marketing efforts.
7. Tailored Training Programs
A unique aspect of Ice Nine Online is their dedication to client education. They offer tailored training programs on various aspects of digital marketing, including:
- Digital Marketing Training: This comprehensive session covers the fundamentals of digital marketing, including strategies for online advertising, social media marketing, and content marketing. Clients learn how to create integrated marketing campaigns that drive engagement and conversions.
- Google Ads Training Session: In this training, clients receive detailed guidance on setting up, managing, and optimizing Google Ads campaigns. The session covers keyword research, ad copywriting, bid management, and performance analysis, helping businesses maximize their return on investment from Google Ads.
- SEO Training Session: This session focuses on the core aspects of search engine optimization, including on-page SEO, technical SEO, and link-building strategies. Clients learn how to conduct keyword research, optimize website content, and improve their search engine rankings to drive organic traffic.
- GA4 Training Session: With the transition to Google Analytics 4 (GA4), Ice Nine Online offers specialized training to help clients understand and utilize this powerful analytics tool. The session covers setting up GA4, creating custom reports, and interpreting data to make informed business decisions based on user behavior insights.
These training programs empower businesses to take control of their digital marketing efforts and achieve sustained success. By providing clients with the knowledge and tools they need, Ice Nine Online ensures that their clients can continue to grow and thrive in the digital landscape.
Work with Ice Nine Online
In a competitive digital landscape, Ice Nine Online stands out as the best digital agency in Chicago due to its comprehensive services, exceptional customer service, proven results, innovative approach, award-winning performance, and tailored training programs. Their dedication to client success and continuous improvement makes them the ideal partner for businesses looking to enhance their digital footprint. Whether you need a new website, SEO services, or online advertising, Ice Nine Online has the expertise and experience to help you achieve your goals.
For more information, visit Ice Nine Online’s website or message them today and see how they can elevate your digital marketing strategy.